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When Free Cost More Than What You Pay For: the real cost of open source encryption in your business

So now that you’ve decided you need encryption, you may be thinking that open source encryption is the right solution since it is cheap and relatively stable and reliable. That may be somewhat true, but let me tell you why most of our customers end up switching from open-source solutions to our services.

According to Wikipedia, open source software is “published and made available to the public, enabling anyone to copy, modify and redistribute the source code without paying royalties or fees.” However, you should know that there actually are costs involved: the cost and time of software training, support, and tending to the software.

Open source encryption solutions require a lot of programming knowledge to implement and use. Users will either have to invest the time in learning the ins and outs of the software, or the money in hiring someone to do this. Some companies will train an employee in the software knowledge, only to find themselves stuck when that employee no longer works for them. Nobody wants to be stuck with a system that only an ex-employee knows how to use! Quickly these users learn that they are not saving money as they had believed.

Besides time and money, there are other reasons customers decide to switch from open-source encryption. With the lack of trained IT staff to implement and support the software, these companies will suffer from the headache of upgrades, technical support, and development. With corporate encryption on the other hand, they are relieved from these because all the support and upgrades will be taken care of by the licensor who distributes the services. Now the company can depend on the reliable services of the licensing company.

By switching to corporate encryption, our customers no longer suffer the lack of accountability of open-source encryption. Instead they turn to encryption that is backed by a large, billion-dollar software company. With our services, they also enjoy IP warranties and indemnities, as well as the performance warranties of corporate encryption.

If you want to rest easy knowing that your company’s information is safe and secure without the headache of technical problems, the decision is easy.

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